Terms of Service
Last updated: September 25, 2026
Agreement to Terms
By accessing or using CausIO ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
Description of Service
CausIO is an online auction platform that enables organizations to run fundraising auctions with real-time bidding, payment processing, and bidder management. The Service is provided on an invite-only basis during beta.
User Accounts
To use the Service, you must:
- Be invited by an existing organization or the platform administrators
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be at least 18 years old or have parental consent
- Accept responsibility for all activities under your account
Platform Fees
Organizations using CausIO agree to pay platform fees based on their selected plan (Starter: 3%, Pro: 2%, Enterprise: 1.5% of successful bids). Fees are automatically deducted when payments are processed through Stripe. Additional Stripe payment processing fees may apply.
Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Engage in fraudulent bidding or payment activities
- Impersonate any person or entity
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
- Upload malicious code or viruses
- Harass, abuse, or harm other users
- Scrape or collect data from the Service without permission
Bidding and Payments
When you place a bid, you enter into a binding commitment to purchase the item if you are the winning bidder. Winning bidders will receive an invoice and must complete payment within the timeframe specified by the auction organizer. All payments are processed securely through Stripe.
Organization Responsibilities
Organizations using the platform agree to:
- Accurately represent auction items and their value
- Fulfill winning bids and deliver items as described
- Comply with all applicable fundraising and tax laws
- Maintain their own Stripe account in good standing
- Handle bidder data in compliance with privacy laws
- Resolve disputes with bidders in good faith
Intellectual Property
The Service and its original content, features, and functionality are owned by CausIO and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you upload, but grant us a license to use it to provide the Service.
Disclaimers and Limitations of Liability
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
Termination
We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason. Upon termination, your right to use the Service will immediately cease. Organizations may cancel their account at any time, subject to fulfilling any outstanding payment obligations.
Dispute Resolution
Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law provisions.
Contact Us
If you have questions about these Terms, please contact us at [email protected].